Privacy Policy

1. Introduction

Donation Fatigue™ ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, password
• Donor Profile: Annual giving budget, cause preferences, geographic focus, efficiency standards
• Organization Information: Organization name, address, tax documentation, financial information, contact details
• Donation Information: Donation amounts, dates, recipient organizations, optional messages
• Payment Information: Processed and stored by Stripe (our payment processor) - we do not store full payment card details

Automatically Collected Information

• Usage Data: Pages viewed, time spent on pages, click patterns
• Device Information: IP address, browser type, operating system
• Cookies: We use cookies to maintain your session and improve user experience

3. How We Use Your Information

• Matching: To match donors with organizations based on preferences
• Processing Donations: To facilitate donation transactions
• Communications: To send you service updates, donation receipts, and (with your consent) personalized recommendations
• Platform Improvement: To analyze usage patterns and improve our services
• Security: To detect and prevent fraud or unauthorized access
• Legal Compliance: To comply with legal obligations and respond to legal requests

4. Information Sharing

We share your information only in the following circumstances:

• With Organizations: When you make a donation, we share your name and email (unless you donate anonymously) with the receiving organization for receipt and acknowledgment purposes
• Service Providers: With trusted third-party service providers (e.g., Stripe for payment processing, email service providers) who assist in operating our platform
• Legal Requirements: When required by law, court order, or governmental request
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We never sell your personal information to third parties.

5. Anonymous Donations

You can choose to donate anonymously. When you select this option, we will not share your name with the receiving organization. However, your email address will still be shared for tax receipt purposes, as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit using SSL/TLS
• Secure storage of passwords using industry-standard hashing
• Regular security assessments and updates
• Limited access to personal data by authorized personnel only

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Donation records are retained for tax and legal compliance purposes (typically 7 years). You may request deletion of your account data at any time, subject to legal retention requirements.

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Object: Object to certain processing of your data

To exercise these rights, contact us at privacy@donationfatigue.com

9. Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze platform usage
• Improve user experience

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

10. Third-Party Links

Our platform may contain links to third-party websites (e.g., organization websites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Users

Your information may be transferred to and processed in countries other than your country of residence. By using our platform, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our platform. The "Last updated" date at the top indicates when the policy was last revised.

14. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact:

Email: privacy@donationfatigue.com
Address: [Your Business Address]